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Hospital Administrators :: RME :: TestimonialsWHAT SATISFIED CLIENTS SAY ABOUT CEP AMERICA AND RME"CEP America has made a great difference in the very positive way we deliver care to our ED patients. They have raised the bar and have turned our ED around in a short period of time. They have brought leadership and have given us the skills/training needed to perform service of excellence. They introduced RME and our time to physician/NP went from 2-4 hours to under 15 minutes. Our patient satisfaction scores have soared. We are pleased and thrilled that we have this great partnership at our hospital and look forward to continued growth and success." - Karen Paolinelli, NP/RN Director "CEP America has helped our MDs develop their leadership and collaborative skills. We tend to fit the mold as a “small community E.D.” but thanks to CEP America we are on the cutting edge more and more! As a manager, being able to turn to other managers with similar issues has been very helpful. Our physicians are known for their care and compassion. I feel they are the main reason we have all positions full and people waiting to sign on!" - Sharon Rudnick, EMS Manager "I have worked in the ED for 16 years and have been the nursing manager for four. I’ve worked with various ED physicians groups and can confidently say that CEP America has made its mark as the group that has taken our ED from obscurity to become the leader of positive and innovative change for the entire facility and medical community! CEP America brings a large support team that provides, me, the Nurse Manager with ED specific benchmarks, goals, initiatives, education and support. They foster a culture of safety and teamwork. When your physician and nursing team are on the same page, great things happen and they love it!" – Robyn P. Atadero, RN, ED Nurse Manager "For over 25 years, Palomar/Pomerado Health (PPH) has had a long and productive history with CEP America (CEP)…..CEP America has provided board-certified physicians of the highest caliber to PPH. Our ED physician leadership worked with our nursing leadership and implemented Rapid Medical Evaluation (RME) which has been successful in reducing our wait times. Our long-term partnership with CEP has resulted in a multitude of favorable results and is a factor in the ongoing success of the emergency department. PPH’s administrative team looks forward to many more years of service and collaboration with CEP." - Gerald Bracht, CAO "CEP America has been at the cutting edge of new and innovative systems to improve patient/customer service and wait times. Our RME program had immediate positive effect, decreasing the average wait time from over two hours to an average of 30 minutes from door to provider. Thanks to CEP America and your exceptional service. I look forward to continuing our long-term partnership." – Douglas D. Bagley, CEO |
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